Restraint Chairs will be shipped by common carrier from our manufacturing plant in Denison, IA at the rates that are published on our website in our shopping cart.  Replacement parts weighing less than 5 pounds are shipped by US Postal Service.  Parts weighing more than 5 pounds are shipped by UPS.  All replacement parts shipped to locations in the US and Canada are handled through our website.  For international orders, customers should contact Safety Restraint Chair Inc. directly.

Safety Restraint Chair Inc. does not rent, sell, lease, or otherwise share personally identifying customer data such as names, addresses, and contact information submitted during web purchases to outside entities, except if and when directed to do so by law enforcement. In the normal course of browsing our website, information such as IP addresses, domain names, geographical location, and the like may be gathered, in the aggregate, by web service providers to help us monitor the usage of our site and improve upon its functions. Credit card information is handled through a third party financial institution and payment gateway for the purposes of completing our transactions, and these parties are certified to uphold financial security standards as required by law. No such information is stored by Safety Restraint Chair Inc.

If your purchase is damaged upon receipt, you can return the product to Safety Restraint Chair Inc. and we will pay the return shipping charge.  A new product will be shipped to you immediately.  Please contact Safety Restraint Chair for a Return Authorization and instructions on how to return the product.